I have been spending far too much time fighting with my computer since I switched to AT&T Yahoo DSL from dial-up a few months ago and it's making me crazy -- or is that crazier? Tonight was no exception.
I've done everything I can to try to optimize this damn machine so it will run properly. I've added memory; I've been, as always, assiduous in maintenance -- running my anti-virus, checking for updates, etc. If I kept my house the way I keep my computer, would Martha Stewart would out of a job!
What irritates me most is AT&T's insistence that one uses their stupid Yahoo stuff. I don't like Yahoo. I don't want their idiotic homepage. I don't like their email -- like I needed another email addy. I don't like their browser. All I wanted from AT&T was speed -- and half the time I don't have that because the it a) runs slower than molasses in January; b) shuts down due to an error (and the error is always attributed to Yahoo browser and tells me ) or c) I get that stupid screen the reads: This web page is currently unavailable or some such.
The real riot is when I call their so called support. They are so inept it's a joke. I explain my problem and they get out their little list of excuses and tell you to uninstall and/or reinstall whatever they decide the problem is. And it never works. The next day the same errors occur again.
I'm currently trying to get so up I only use AT&T for connection. The word from those more knowledgeable than I is that I should have Mozilla Firefox so I downloaded it and installed it and every time I turn around it's shutting down due to an error. I even had the dreaded Blue Screen of Death. The good news is that instead of panicking, I shut everything down, rebooted and ran all my diagnostics and saved my poor computer from extinction. I've tried to contact their support but it seems that they think everything can be answered on their web page. Wrong! And there's no way to contact their customer service. Sigh.
Do any of y'all have any experience with this? I need help. If you can help, please let me know -- there's an email link on my profile page. I am tired and need to go to sleep as work will beckon in the morning and since what I wanted to post was lost in the latest debacle, my venting is what y'all are stuck with today. Sorry about that. Hopefully I'll feel better tomorrow.